Welcome to ValenzaEilas.com. We believe in transparency and trust. Below are our store policies in compliance with Google Merchant Center requirements, designed to give you confidence while shopping with us.

1. Return Policy

We accept returns on most items within 7 days of delivery.

  • Items must be unused, in original packaging, and in resellable condition.
  • Customers are responsible for return shipping unless the item was defective or incorrect.
  • To initiate a return, email support@valenzaeilas.com with your order number and reason for return.

2. Refund Policy

Once we receive and inspect your returned item, we will notify you via email.

  • If approved, your refund will be processed within 7–14 business days to the original payment method.
  • Shipping charges (if applicable) are non-refundable.
  • If your refund is delayed, please contact your payment provider.

3. Privacy Policy

We are committed to protecting your personal information.

  • We collect data such as name, email, address, and payment information only for order processing and customer support.
  • We do not sell or share your personal information with third parties except for payment processing and shipping.
  • Our site uses SSL encryption to ensure your data is secure.
  • For questions or data requests, email support@valenzaeilas.com

4. Terms of Service

By using ValenzaEilas.com, you agree to the following terms:

  • All purchases must be made by individuals 18 years or older.
  • Prices and product availability are subject to change without notice.
  • We reserve the right to cancel or refuse any order at our discretion.
  • All content, images, and logos are the property of ValenzaEilas.com and may not be used without permission.

5. Contact Information

For questions about our policies, returns, or anything else, contact us:

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