1. Business Name
We operate under Valenza Eilas, your trusted source for high-quality punching bags and training gear.
2. Customer Support Email
For all inquiries, email us support@valenzaeilas.com
3. Manager Contact
For management-related issues, reach out to Huzaifa at support@valenzaeilas.com
4. Business Address
ValenzaEilas
47 Stevens Ave FL 2
Jersey City, NJ 07305, USA
5. Business Hours
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
6. Response Time
We typically respond to all inquiries within 24 hours, excluding Sundays and public holidays.
7. Contact Form Availability
You can also reach us using our on-site Contact Form for faster communication.
8. Form Fields
The contact form includes: Full Name, Email Address, Subject, Message, and Submit Button.
9. Order Support
If you need help with your order, include your Order Number in your message.
10. Product Inquiries
Questions about sizes, materials, or types of punching bags? We’re happy to guide you before purchase.
11. Return & Refund Support
Reach out for help with returns or refunds within our 30-day policy.
12. Bulk Orders
Interested in bulk or wholesale purchases? Contact us for custom quotes and delivery timelines.
13. Shipping Questions
For tracking, delivery times, or delays — contact support with your tracking number.
14. Feedback & Suggestions
We welcome all feedback to help improve our service and product range.
15. Our Commitment
Valenza Eilas is committed to fast, clear, and respectful communication with all customers.